The CRM that thinks in trips, not tickets.
One lifecycle from first phone call to welcome home. Upload a supplier confirmation and watch it become a booked trip. Every commission dollar tracked, aged, and chased. Built by travel people, not CRM consultants.
The platform
A trip operations system that happens to be a CRM.
Most CRMs make travel fit their model. Ours has nine core objects — all of them travel.
Trips, one lifecycle
A trip is created at the first phone call and carries through quote, booking, travel, and follow-up. No leads, no conversions, no duplicate records — just status.
Quotes that become bookings
Quote options and reservations are the same item at different stages. Accepting Option B is one click — history, documents, and provenance ride along.
People, not profiles
One record per person — traveler on this trip, contact on that one, referral source on another. Passports, loyalty numbers, and preferences in one place.
Work that runs itself
Deposit due, final payment, passport expiring before travel, welcome-home follow-ups — generated automatically by rules you control.
Client files that stay findable
Passport scans, visas, insurance cards filed to the person; confirmations filed to the trip. Nothing buried in last season's folder.
The Commission Center
Receipts allocated across bookings, aging you can act on, a dunning list with supplier contacts, and payout reports per advisor.
AI-first, review-always
Upload a confirmation.
Get a booked trip.
Air confirmations, hotel and cruise bookings, supplier proposals, commission statements — drop them in and AI extracts every field. You review a side-by-side diff and confirm. Nothing writes to your data without your say-so.
- Confirmations → booked reservations, field by field
- Supplier proposals → quote options, ready to present
- Commission statements → matched to bookings, allocated in one review
- Pasted inquiry emails → a new trip, pre-filled
- Client history → structured preference profiles
One supplier check → allocated across five bookings and three advisors, in one screen.
Commission Center
Commissions are how you get paid.
Track every dollar.
Checks and deposits arrive as receipts and get allocated across the bookings they cover. Expected vs received per booking, aging by supplier terms, a dunning call sheet with supplier contacts, and per-advisor payout reports with one-click mark-paid.
Paste a commission statement and AI matches every line to its booking — mismatched amounts flagged, never silently accepted.
The TravelMinds platform
One commercial spine. Two delivery surfaces.
ItineraryLogic
Push a trip and get a designed, client-ready itinerary — flights enriched, maps drawn, PDF rendered. The CRM stays the system of record; the itinerary stays in sync.
AVIAG guest experience
For operators on the AVIAG platform, confirmed programs flow to the guest app and staff console — day-of operations where they belong, commercial truth in the CRM.
For DMCs & tour operators
Build programs, not spreadsheets.
Guides, transfers, visits, interpreters, security — every service is an item on the trip, priced with cost and margin, assigned to the person delivering it. Track client payments in and the commissions you owe selling agencies out.
Cancel the CRM you tolerate.
We migrated our own agency off a legacy travel CRM in a day — data, documents, and commissions intact. Yours is next.